WolfQuest 2.7.2 Kindle Edition Crashing Issues

Ask and help answer questions about the WolfQuest game and forum. Check the Knowledge Base first! http://support.wolfquest.org

Moderators: Neamara, paperpaws

Post Reply
User avatar
Sunset-Light
Hunter-in-training
Hunter-in-training
Posts: 119
Joined: Sun Jul 17, 2016 6:35 pm
Gender: Female
Location: A place.

WolfQuest 2.7.2 Kindle Edition Crashing Issues

Post by Sunset-Light » Sat Oct 15, 2016 8:36 am

Hi.

I recently got the full WolfQuest game on my Kindle Fire, and pretty much everything is working fine. Except for the crashing issues.

1.If my game gets the tiniest bit too laggy, then it crashes.

2. Whenever I'm about to have pups (both Single-Player and Multiplayer) the happy music plays for about half a second, then the game crashes.

The second one is especially upsetting, because the main reason that I wanted the full game in the first place was to have pups. Now, I have to go into Multiplayer and "scavenge" for servers where pups have already been born to even play with pups at all.

EDIT: 10/16/2016- I found out how to get past the crashing issue in single-player which made me unable to have pups, by letting the game crash the first time then loading the autosave the second time, which oddly enough lets me have pups without the game crashing. In Multi-player, the game sometimes crashes at the having-pups part, and sometimes it doesn't. However, the game sometimes crashes at random times for no reason. (Which is why I save about every minute-and-a-half during Single-player, Slough Creek mission, lol) What's VERY weird is that my game NEVER crashes when I'm playing in Amethyst Mountain. It crashes everywhere else, Lost River especially, when I head on down to the town or the abandoned neighborhood I lag like crazy and my game crashes a few seconds later. :shock:
Last edited by Sunset-Light on Sun Oct 16, 2016 9:02 pm, edited 2 times in total.
Avatar by me.

User avatar
Koa
WolfQuest Moderator
WolfQuest Moderator
Posts: 12935
Joined: Wed Jul 23, 2008 3:53 pm
Gender: Female
Contact:

Re: WolfQuest 2.7.2 Kindle Edition Crashing Issues

Post by Koa » Sat Oct 15, 2016 2:42 pm

What model/year of Kindle Fire do you have?
RECOMMENDED DEVICES:
The game requires a Android phone or tablet with a fairly powerful graphics card and at least 1.5GB of RAM. Not sure about your device? Download the game for free and see how it runs before purchasing. Note that on some low-power graphics cards, the terrain is pixellated in certain areas, due to their limited power.

RECOMMENDED DEVICES:
The game requires a fairly powerful Android or Kindle device with at least 1.5GB of RAM. Not sure about your device? Download it for free and see how it runs before purchasing.
https://www.amazon.com/Eduweb-WolfQuest/dp/B01LOFCJ7Q

Latest/biggest (?) device for comparison points:
Kindle Fire HDX 8.9:
Display 8.9" HDX touchscreen display, with 2560x1600 resolution at 339 ppi, 100% sRGB color accuracy, video playback up to 1080p, max brightness over 400 nits, Dynamic Image Contrast, reduced glare and advanced polarizing filter

Size 9.1" x 6.2" x 0.3" (231 mm x 158 mm x 7.8 mm)

Weight Wi-Fi – 13.2 ounces (375 grams). 4G LTE + Wi-Fi – 13.7 ounces (389 grams)
Actual size and weight may vary by configuration and manufacturing process

CPU & RAM 2.5 Ghz Quad-core Snapdragon 8084, with Adreno 420 GPU and 2 GB of RAM

Storage 16 GB (9.9 GB available to user) or 32 GB (24.3 GB available to user) or 64 GB (52.9 GB available to user) of internal storage
http://www.toptenreviews.com/mobile/ebo ... 9-details/
YOU SAY YOU WANT TO GET BETTER AND YOU DON'T KNOW HOW.

User avatar
Sunset-Light
Hunter-in-training
Hunter-in-training
Posts: 119
Joined: Sun Jul 17, 2016 6:35 pm
Gender: Female
Location: A place.

Re: WolfQuest 2.7.2 Kindle Edition Crashing Issues

Post by Sunset-Light » Sun Oct 16, 2016 4:09 pm

Unfortunately, I don't know and I don't think I have a way of telling.
Avatar by me.

User avatar
valkea
Former User of the Month
Former User of the Month
Posts: 3488
Joined: Mon Feb 18, 2008 7:58 am
Name: Rowan
Gender: Male
Location: southern icefields

Re: WolfQuest 2.7.2 Kindle Edition Crashing Issues

Post by valkea » Sun Oct 16, 2016 4:13 pm

Sunset-Light wrote:Unfortunately, I don't know and I don't think I have a way of telling.
Try going to Settings -> Device Info and checking the serial number of your Kindle. The first four characters should tell you what Kindle you have.
Kindle 2: B002, B003
Kindle DX: B004, B005, B009
Kindle 4: B00E, B023, 9023
Kindle 5: B012
Kindle Keyboard: B006, B008, B00A
Kindle Paperwhite (2012): B024, B01B, B01C, B01D, B01F
Kindle Paperwhite (2013): B0D4 or 90D4
Kindle Touch: B00F, B010, B011
Kindle Fire (2011): D01E
Kindle Fire (2012): D026
Kindle Fire HD 7(2012): D025 and D059
Kindle Fire HD 7(2013): 00D3 and 00D2
Kindle Fire HD 8.9: B0C9, B0CA, B0CB, and B0CC
Kindle Fire HDX 7: D0FB, 00FB, 00FC, 0072, 00FD, 00FE, 0073, 006C, 006D, 006E
Kindle Fire HDX 8.9: 0018, 0057, 005E, 00F3, 0019, 0058, 007D, 007E, 007F
má shínim seal uaire faoi chrann a dhéanamh só
o cad é sin don te sin nach mbaineann sin dó?

_____________________

avatar - lupinzpack

User avatar
Sunset-Light
Hunter-in-training
Hunter-in-training
Posts: 119
Joined: Sun Jul 17, 2016 6:35 pm
Gender: Female
Location: A place.

Re: WolfQuest 2.7.2 Kindle Edition Crashing Issues

Post by Sunset-Light » Sun Oct 16, 2016 9:19 pm

Hmmm... okay, I have a really weird serial number. It doesn't match any of those.. o.o But right above where the serial number is, it says that my device model is a Fire (5th Generation).
Avatar by me.

User avatar
valkea
Former User of the Month
Former User of the Month
Posts: 3488
Joined: Mon Feb 18, 2008 7:58 am
Name: Rowan
Gender: Male
Location: southern icefields

Re: WolfQuest 2.7.2 Kindle Edition Crashing Issues

Post by valkea » Sun Oct 16, 2016 9:35 pm

Looking online into a "fifth generation Fire", it looks like you're working with a 2015 Fire. I found a list of specs from Amazon here. Specs for the 2015 version of the HD 8 are at the bottom here. Specs for all versions seem to vary a bit, but even if you're not 100% sure which one you have, that might help you get an idea? If it just says Fire (fifth generation) then I personally would assume it's the normal Fire and not the HD 8 or 10, but unfortunately I don't have one on hand to check what it'd say, nor can I find images of that particular bit of info.
má shínim seal uaire faoi chrann a dhéanamh só
o cad é sin don te sin nach mbaineann sin dó?

_____________________

avatar - lupinzpack

User avatar
Sunset-Light
Hunter-in-training
Hunter-in-training
Posts: 119
Joined: Sun Jul 17, 2016 6:35 pm
Gender: Female
Location: A place.

Re: WolfQuest 2.7.2 Kindle Edition Crashing Issues

Post by Sunset-Light » Sun Oct 16, 2016 9:48 pm

Mkay, I'll have to look at that another time. On Amazon I noticed a WolfQuest review with somebody having the same problem as me- the game crashing when having pups. I figured out how to have pups without the game crashing when I have them, but I'm still a bit concerned.
Avatar by me.

User avatar
Koa
WolfQuest Moderator
WolfQuest Moderator
Posts: 12935
Joined: Wed Jul 23, 2008 3:53 pm
Gender: Female
Contact:

Re: WolfQuest 2.7.2 Kindle Edition Crashing Issues

Post by Koa » Mon Oct 17, 2016 8:10 pm

Sunset-Light wrote:Mkay, I'll have to look at that another time. On Amazon I noticed a WolfQuest review with somebody having the same problem as me- the game crashing when having pups. I figured out how to have pups without the game crashing when I have them, but I'm still a bit concerned.
I've been reading the reviews too and the problem is occurring to more than just one person with Kindle Fire and other mobile devices. Please report the issues you are having in detail to bugs@wolfquest.org and use this thread to help you. If the users who are having trouble with the game do not send reports in, the problem will take longer to solve or not be solved at all (if it can even be solved-- it may be an issue with the versions/models everyone is using). Sending in a report will be very helpful to the team. Thanks.
YOU SAY YOU WANT TO GET BETTER AND YOU DON'T KNOW HOW.

User avatar
Sunset-Light
Hunter-in-training
Hunter-in-training
Posts: 119
Joined: Sun Jul 17, 2016 6:35 pm
Gender: Female
Location: A place.

Re: WolfQuest 2.7.2 Kindle Edition Crashing Issues

Post by Sunset-Light » Mon Oct 24, 2016 6:45 pm

Alright, I will do that very soon. Thank you.
Avatar by me.

User avatar
Koa
WolfQuest Moderator
WolfQuest Moderator
Posts: 12935
Joined: Wed Jul 23, 2008 3:53 pm
Gender: Female
Contact:

Re: WolfQuest 2.7.2 Kindle Edition Crashing Issues

Post by Koa » Mon Oct 24, 2016 6:54 pm

Sunset-Light wrote:Alright, I will do that very soon. Thank you.
Great. I'll leave this thread open for a bit in case you have any other questions about this issue. If you encounter anything new related to the problem, post here.
YOU SAY YOU WANT TO GET BETTER AND YOU DON'T KNOW HOW.

Post Reply

Return to “Tips, Hints, and Help”