Can I recieve some help?

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BlueEverest
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Can I recieve some help?

Post by BlueEverest » Sun Jan 15, 2017 11:04 am

Me and my friend already bought the game but due to downloading problems we couldn't put it on computer.Now we fixed the problems and we still saved the codes.Can you give us a way we can download it without having 10 again.

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Neamara
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Re: Can I recieve some help?

Post by Neamara » Sun Jan 15, 2017 12:42 pm

Hi BlueEverest,

Please follow the instructions relevant to the storefront you purchased WolfQuest from-
Neamara wrote:Once you’ve purchased the game, you own a copy of it. As long as you have access to your account on the respective store you purchased the game from or the e-mail receipt (if you did not create an account) you can get the game again and will not be charged to re-download the installer.



Itch.io

With an itch.io account
  • Login to your itch.io account.
  • Click the drop-down arrow next to your username and select ‘My purchases’.
  • Under WolfQuest, click ‘Download’.


Without an itch.io account




Steam

Any purchased/redeemed Steam games/codes or downloaded demos will automatically be added to your library. Customers who purchase the game through Itch.io will receive a complimentary Steam key. Further information is available here.

To Redeem your Steam Key
  • Login to your Steam account.
  • Click 'Games' shown on the toolbar at the top of the application.
  • Select 'Activate a Product on Steam


To Reclaim your Game
  • Login to your Steam account.
  • Go to your library, then locate WolfQuest.
  • Select the game and click 'Install'.
Source: [2.7] Can/How do I re-download the game?
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BlueEverest
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Re: Can I recieve some help?

Post by BlueEverest » Fri Jan 27, 2017 5:55 pm

Thank you.I have figured it out on my own.

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Koa
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Re: Can I recieve some help?

Post by Koa » Fri Jan 27, 2017 9:41 pm

Since the problem has been resolved, I will lock this topic.
Topic locked.

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