Frequently logged out [Forum]

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valkea
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Frequently logged out [Forum]

Post by valkea » Mon Jan 21, 2019 10:12 pm

Before the forum upgrade, I could check the remember me checkbox and stay logged in for several months without issue, which is something that persisted for about 10 years. After the upgrade, though, I am being logged out (even with that checkbox checked) and made to log in very frequently - every few days at first, then every day, and today I had to login twice.

Is there something I can do to actually stay logged in, or is this a new forum feature I'm gonna just have to get used to? I was going to ignore it and get used to it, but multiple times in a day when it's supposed to remember me is a bit excessive...

For reference, since there's now a fancy remember me login keys list in the UCP, here is what it gives me. It only goes back to 2017, but I think it gives a pretty good idea of what's happening. The April to August gap in having to log in was the norm for me for many years. All of these appear to be on the exact same IP.

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má shínim seal uaire faoi chrann a dhéanamh só
o cad é sin don te sin nach mbaineann sin dó?

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Re: Frequently logged out [Forum]

Post by loboLoco » Tue Jan 22, 2019 8:55 am

Is anyone else having this problem?
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Re: Frequently logged out [Forum]

Post by Nor-easter Forecast » Tue Jan 22, 2019 2:45 pm

I am also having this issue. Granted, I only log on about 5 times per week, but I check the "remember me" box almost every time and the server hardly ever remembers me.

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Re: Frequently logged out [Forum]

Post by TimberRaven » Wed Jan 23, 2019 1:33 am

Oh hmmm... yeah, I get this sometimes, some days I have to log in every time I visit the forums, others, I'm already logged in when I come on. Meh... this sometimes happened before the upgrade, too, but it was so rare it wasn't even worth thinking about XD
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Re: Frequently logged out [Forum]

Post by Neamara » Wed Jan 23, 2019 1:34 am

Been experiencing the same thing since the forum upgrade.
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Re: Frequently logged out [Forum]

Post by loboLoco » Thu Jan 24, 2019 11:47 am

The cookie settings are correct, so this is a bit mysterious. If you have this problem, can you check to see what the URL line in the browser says? (Is it http or https -- or if that's not shown, does it show a padlock indicated secure connection? Does it have any subdomain before "wolfquest.org"?)
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Re: Frequently logged out [Forum]

Post by Neamara » Thu Jan 24, 2019 11:53 am

I'm running https://wolfquest.org/bb/ with Chrome's usual secure padlock. Pre-upgrade, I was running the same domain on regular unsecured http.
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Re: Frequently logged out [Forum]

Post by Zawki » Thu Jan 24, 2019 1:25 pm

That's strange, I'm on Chrome but mine always says "Not secure".
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Re: Frequently logged out [Forum]

Post by paperpaws » Thu Jan 24, 2019 3:45 pm

Zawki wrote:
Thu Jan 24, 2019 1:25 pm
That's strange, I'm on Chrome but mine always says "Not secure".
Does your url say "https" or just "http"? If the latter, add an s to it (you could bookmark the link for convenience's sake).

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Re: Frequently logged out [Forum]

Post by Zawki » Fri Jan 25, 2019 5:41 am

I just dicovered the bookmark I use was still going to http://wolfquest.org/, so I've updated it to https://wolfquest.org/ and now it says secure, thanks.
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Re: Frequently logged out [Forum]

Post by loboLoco » Fri Jan 25, 2019 8:01 am

Interesting.

So this is tricky because we would normally force everyone coming to the site to https, for a secure connection...but doing that breaks the WQ 2.7 server link (as we found out a few months ago :o ). I will see if there's a way to force the forum only to https.
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Re: Frequently logged out [Forum]

Post by valkea » Fri Jan 25, 2019 5:12 pm

Now that I've been logged out again after a couple days (lasted longer than usual this time!), the login page URL is http, secured connection, no subdomain. Looks the same as Neam's.

If it's of any use, I'm currently running Opera instead of Chrome since Chrome has developed... a lot of issues with varying sites that make it too frustrating to be worth it. The results here seem to be the same between them, though.
má shínim seal uaire faoi chrann a dhéanamh só
o cad é sin don te sin nach mbaineann sin dó?

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Re: Frequently logged out [Forum]

Post by loboLoco » Sat Jan 26, 2019 12:08 pm

Hmm, http should not be a secure connection. Can you try bookmarking this and using it, and see if that solves it?

https://wolfquest.org/bb/
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Re: Frequently logged out [Forum]

Post by loboLoco » Mon Jan 28, 2019 11:41 am

We've now got the forum redirected to https, and made a change in the forum settings to match that. So I'm hoping this will solve the problem. Please post below if it does or doesn't.
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valkea
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Re: Frequently logged out [Forum]

Post by valkea » Mon Jan 28, 2019 3:40 pm

Currently going on two days without being logged out after the suggested fix, so far so good!
má shínim seal uaire faoi chrann a dhéanamh só
o cad é sin don te sin nach mbaineann sin dó?

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