New laptop, how can I reinstall Wolfquest?

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angelskyewolf
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New laptop, how can I reinstall Wolfquest?

Post by angelskyewolf » Thu Jul 25, 2019 11:10 am

I apologize if this is on the wrong board, I've recently gotten a new laptop and I'm confused as to how I can reinstall Wolfquest onto it, I'm worried I'll have to pay for it again! thankful for any help :)

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Neamara
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Re: New laptop, how can I reinstall Wolfquest?

Post by Neamara » Thu Jul 25, 2019 11:17 am

Hi angelskyewolf,

Not to worry, this is the correct board. ^^
As for your question, try the steps provided in this help center article: https://support.wolfquest.org/help/down ... game-again
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angelskyewolf
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Re: New laptop, how can I reinstall Wolfquest?

Post by angelskyewolf » Thu Jul 25, 2019 1:44 pm

Ah, thank you! quick question though, is there a waiting period until you get sent the download? I sent it in about an hour or two ago, but haven't gotten anything quite yet.

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Re: New laptop, how can I reinstall Wolfquest?

Post by Koa » Sat Jul 27, 2019 11:31 pm

angelskyewolf wrote:
Thu Jul 25, 2019 1:44 pm
Ah, thank you! quick question though, is there a waiting period until you get sent the download? I sent it in about an hour or two ago, but haven't gotten anything quite yet.
There shouldn't be a waiting period-- if there is, itch.io hasn't mentioned one. I'm sure it is more likely a delay. Check your spam folder. If you have still not received another copy of your purchase email, post here again. Recently, itch.io (non-WolfQuest) game buyers were not receiving their purchase emails and the dev had to contact itch.io support to track them down.
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