When can I get a refund/is it possible?
Moderator: Neamara
-
- Newborn Wolf
- Posts: 2
- Joined: Wed Aug 07, 2019 6:13 pm
When can I get a refund/is it possible?
Hi everyone, so I’m sort of new to the WolfQuest community but I played the first edition of the game when I was little. I decided to try the game out again, considering it had a lot of hype and there was the new Anniversary edition, but it just wasn’t quite what I expected and I didn’t enjoy it as much as I used to. I was hoping I might be able to get a refund, and there’s very little info about refunds on the forum and on the WolfQuest site. I did send an email to support and I got a reply that confirmed a refund is possible, as long as I purchased the game off of itch.io or the website (and I did). I provided the email I purchased the game with, but I still haven’t received a response from the WolfQuest team and haven’t been told when I will get a refund or if I’ll actually get it. When can I expect to get my money back, or at least another informative reply from the team? They emailed back so quick the first time so I guess it just took me by surprise that its taken them a couple of days!
- Neamara
- WolfQuest Moderator
- Posts: 5887
- Joined: Sat Feb 14, 2009 3:57 am
- Gender: Female
- Location: England, United Kingdom
- Contact:
Re: When can I get a refund/is it possible?
Hi smoochiepook,
If you're looking to contact Itch.io, all I could find was this- https://itch.io/docs/legal/terms#refunds
- ⋆ Moved to Tips, Hints, and Help ⋆
If you're looking to contact Itch.io, all I could find was this- https://itch.io/docs/legal/terms#refunds
Nothing interesting happens.
[XBL] • [Switch SW-7220-7090-5161]
──── ⋆ ✯ ⋆ ────
WQ Wiki • WQ Discord • WQ Reddit
[XBL] • [Switch SW-7220-7090-5161]
──── ⋆ ✯ ⋆ ────
WQ Wiki • WQ Discord • WQ Reddit
Avatar © Dieselpvnk
-
- Newborn Wolf
- Posts: 2
- Joined: Wed Aug 07, 2019 6:13 pm
Re: When can I get a refund/is it possible?
(Sorry for posting on the wrong thread! I was a little confused on navigating the site!!)
Okay, I’ll go ahead and contact Eduweb now and see if I get anything from them soon. Thanks a lot for the swift reply as well.
Okay, I’ll go ahead and contact Eduweb now and see if I get anything from them soon. Thanks a lot for the swift reply as well.