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WQ server issues

Posted: Mon Jun 12, 2017 7:39 am
by loboLoco
The WolfQuest game server was offline for a couple hours this morning, which means that user accounts and multiplayer were unavailable, as was the WQ forum. Very sorry about that! Everything is working again now.

I'm pretty sure I know what went wrong, so will take measures to prevent it from happening again.

Re: Game server outage

Posted: Wed Jun 14, 2017 6:39 am
by loboLoco
And....it happened again. I've been working our web host on the issue but obviously not fully successfully yet.

Re: Game server outage

Posted: Fri Jun 23, 2017 7:55 am
by loboLoco
The forum was offline from about midnight until a few minutes ago. Sorry about that.

(If anyone is curious: Our web host was acquired by another host, and we've been waiting for the WQ site to be migrated to the new servers, while also arranging a better server package that would prevent the outages we've occasionally had to due limited server storage space. Well...the new host went ahead and migrated us last night without any warning. YIkes! Fortunately the WQ 2.7 game accounts database worked fine after the migration, but the forum settings needed a tweak. I think everything else is working fine, but if you notice any problems, please post them here or email info@wolfquest.org.)

Re: Game server outage

Posted: Fri Jun 23, 2017 8:01 am
by Neamara
Thanks for clearing that up. ^^

The only issue seems to be the display/layout of its pages.



Tried refreshing and clearing my cache, Chrome incognito and using another browser (Firefox). Same problem. Is anyone else experiencing this?

  • Edit
And upon posting this reply-

  • Edit #2
Looks like it's affecting the other styles as well, though the mobile theme works as intended. (Using that in the meantime.)


Re: Game server outage

Posted: Fri Jun 23, 2017 8:09 am
by loboLoco
Pages render correctly for me in Safari, but testing in Firefox, I see that too. And I got those errors once on posting a comment, but not a second time so I was hoping it was just a cache issue....

EDIT : Got the errors again, so I guess not just a cache issue. Dang it.

Re: Game server outage

Posted: Fri Jun 23, 2017 9:38 am
by howl-ite
I'm having the same problem of the page layout, I'm using Safari.

Re: Game server outage

Posted: Fri Jun 23, 2017 10:35 am
by DerpBacon
I was experiencing the same problem earlier, especially on my phone's Safari browser.

Edit: When I posted this reply I got this random text right above the forums, cutting through the logo and everything. This also pops up when I'm editing a post.

Re: Game server outage

Posted: Fri Jun 23, 2017 10:39 am
by loboLoco
Yeah, I know...working on it...

Re: Game server outage

Posted: Fri Jun 23, 2017 2:49 pm
by 1BitJay
This popped up whenever I edited my avatar and it goes to that loading screen that confirms it, before returning back.
https://gyazo.com/0268bedc39852bab3371293aebadbdeb

Re: Game server outage

Posted: Fri Jun 23, 2017 3:41 pm
by loboLoco
Is anyone seeing the normal page layouts here? I did on my phone, but now on my computer I still see the crude bullet-list layout.

Re: Game server outage

Posted: Fri Jun 23, 2017 3:46 pm
by Noella
My phone shows the bulleted version. Sometimes nirmal, sometimes not. I use Chrome.

Re: Game server outage

Posted: Fri Jun 23, 2017 3:52 pm
by Uzumaaki
I was getting the normal forums a few hours ago but now I'm stuck completely on the bulleted format

Re: Game server outage

Posted: Fri Jun 23, 2017 4:00 pm
by loboLoco
Browser caching makes it hard to know if it's fixed or not....frustrating...

Re: Game server outage

Posted: Fri Jun 23, 2017 4:21 pm
by loboLoco
Okay, I think the layout is fixed now. Please let me know if you still see the bullet-list layout (after shift-reloading the page). This layout doesn't look quite right -- a bit expanded? I'll look into that when I have a chance (unless Neamara wants to beat me to it :), but at least the forum is readable again.

EDIT: However, those errors still appear briefly when posting...sigh...

Re: Game server outage

Posted: Fri Jun 23, 2017 4:26 pm
by howl-ite
The layout is certainly different, but it's a huge improvement from the bullet list.
It's sort of gradient-y as well, though I can't remember if it was like that before.